Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

Katelyn S., Andover, MA

This was my first appointment at the office and everyone was very thorough, attentive, informative and courteous. Dr. Gallo walked me through the exam she was doing step by step and Kristen did a great job cleaning my teeth and was a pleasure to talk to. My husband will be calling book for his first appointment soon as well. Thanks for the great experience!

Karen T., Methuen

As a first time patient, I had the best experience! The staff was overwhelmingly (and sincerely!) friendly, starting with Karen at the front desk. Everything was explained thoroughly and performed as stated. Dr. Gallo and Solangel were fabulous and my tooth was fixed in one visit. They were also able to fit in a cleaning while I was there so that I wouldn't need to make another appointment. And, on my way out of my appointment, I was introduced to Dr. McCarthy who was very gracious and welcomed me as a new patient. Great experience and I highly recommend them!

Taisha W., Andover

My family and I have been patients of Drs. McCarthy and Gallo for 12 years after receiving a recommendation from a neighbor. We receive wonderful care from the friendly, competent staff and couldn't be happier with our dental care.

Leonard c, Groveland

Long time customer. Always an enjoyable visit. Friendly environment and wonderful personnel.

Gregory T, Andover

I’ve been going to Dr. McCarthy for almost 30 years. He’s a caring and highly skilled dentist. He’s been so kind as to come in when the office was closed for a holiday to treat me. I don’t know why my teeth always act up when their office is closed, but Dr. Gallo followed in his tradition and was so kind and accommodating when she treated me on an off day, too. Five stars doesn’t seem enough for this office.

JB, Tewksbury

Wonderful staff. They were extremely friendly and helpful as always. I am a white-knuckle dental patient but dr. McCarthy always makes me comfortable.

Don M., North Andover

The service and expertise provided by the doctors and staff is 5 star.

Mindy C , Andover

Thanks to the team for their patience with my super fidgety 7 y-o!

Ann C., Andover

As a new patient, I had no particular expectations. ( I’ve had excellent dental care for many years with other dentists, in other offices.) Dr McCarthy’s thoroughness and obvious knowledge exceeded all expectations and then some. His exam was comprehensive with state of the art diagnostic equipment I’d never seen and he was gentle where I had some tender areas. His staff - Heather, Kristin, Kathie and Karen - could not have been nicer and more focused on my good care. The office was recently renovated and I think they got it just right - soothing pastel colors and artwork in a music free, fragrance free, very comfortable setting. I felt cared for and cared about every step of the way.

Michael , Groveland

Always great coming !!!

Alex V, Andover

Great customer service, professional environment, caring professionals.

Corey M, Andover

You guys were great both times I’ve visited- phenomenal customer service and detailed exams by caring professionals- thanks!!

Lisa layman, Andover

I’ve had Dr. McCarthy for years and love him and his practice. All of my children go to him and they to love him too.

John D, Andover, ma

Great professional friendly visit, never feel like I’m being rushed through.

Dan B, Lynn

Always a good experience with my appointments and my hygienist has great hands I never feel a thing.

Rice P, Andover

Love working with Kristen and both Dr. McCarthy and Dr. Gallo, I could not be happier with the entire team!!

patricia salameh, Melrose

Always a great experience

Rhonda F, Andover

My dental visits have always been an excellent experience at Dr McCarthy’s office. I have had horrible times with dentists in the past which rocked my confidence with dentists off kilter!! Over the last 20 plus years I have experienced nothing but positive experience with the staff and dental work done by this dental practice.

Ken A, Methuen

I had a long visit for maintenance, xrays and cleaning. Dr. Gallo is great. Explains everything clearly. Her staff is just as good. Pleasant, friendly and helpful. I would highly recommend.

Natalie, Andover

The staff and office are amazing! Love how clean and modern the office is... And Dr. Gallo is thorough and just has such a kind demeanour!! Also love Jenna my hygienist! Would recommend this office all the way!!

David, F

Kristin is an outstanding hygienist who is always in a positive and upbeat mood. Actually, I’d like to offer that all of Dr. McCarthy’s staff are kind, considerate and compassionate care-givers. If there ever was an “A Team”, they would be first ballot selections if it was up to me. A visit to the dentist’s office is something that I no longer dread, this coming an admitted big baby adult male patient! Btw, nice digs!

Susie Vogel, Andover

Great experience.

Karen Fraser, Methuen

Love Everyone at Franks! They alll make going to the dentist a pleasant experience. Frank himself is kind and compassionate. Interesting to “talk” to. He’s great!

Karen H, Amesbury

I have been a patient here for more than 30 years. Dr. McCarthy treats most of my extended family, as well; we all ‘sing his praises.’ Everyone in the office is professional, courteous, and most importantly, kind. I usually see Nancy (dental hygienist); she is a lovely person and does an exceptionally thorough cleaning.

John V, Andover

Great as usual. Kristen is awesome

Roberta C, Andover

What can I say, I simply LOVE ?? my dentist and his staff. Besides the fact that they do superior pro-active care as well as maintenance care for my family and me. Excellent care for all my dental needs as well as ensuring I am well informed on my choices when dental procedures are needed. They are a knowledgeable, courteous, well trained and dependable Team. Who can say they LOVE going to the dentist, I CAN!! Keep up the great job!

Dave K, North Andover

Kristen was great, as she always is.

Jack M., Westford

Great, as usual!!!

Catherine , North Andover

Excellent service!

Marjorie B, Andover

Kristin is a fantastic DH . Very professional and always friendly and attentive. Dr McCarthy does a wonderful job explaining issues and have never had pain in his chair.

Peter C, Gloucester

I was just in this time for a cleaning, but it was great to see Amy again - we’ve missed each other the last couple times - and everything was easy and smooth. Love the updated offices!

Kathleen D, Lynnfield

Dr. Gallo is the best! Kind and gentle, caring and concerned for her patients; works closely with her assistant, Solangel, always respectful of her. I admire and have great faith in Dr. Gallo.

Rolando M, North Andover

Very Good Experience: On Time and Thorough with the work they do..

Dave H, Andover

Everyone was very friendly. Hygienist did a great job

Lisa, North Andover

I love Dr. McCarthy and especially my wonderful hygienist Nancy. They're the best.

Mary Ellen M., Andover

I always feel good about a visit to Dr. McCarthy’s office. Whether it’s a routine visit or an acute onset issue, my dental needs are met with kindness, courteousy, competency and professionalism. Keep up the good work!

Nancy C, Kingston NH

I was so nervous , that you all for your kindness. I left with a smile

Maryanne Hart, Boxford

As always, excellent

Kwok Chan, North Andover

I have enjoyed the excellent professional service provided by Dr McCarthy and his team for many, many years.

Andrey P., Andover

I love coming back!

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